Villa Vistas Opatija | modern apartments with spectacular view
  • How can I make a reservation?
    You can book directly via our official website or by e-mail, as well as through partner platforms.
    For direct inquiries, we will send you a non-binding offer with accommodation details and total price. After accepting the offer, a deposit payment is required.
  • Is a deposit required to confirm the booking?
    Yes. A deposit of 35% of the total reservation amount per apartment is required.
    The deposit is paid via bank transfer. Bank charges are covered by the guest.
  • What are the cancellation conditions?
    Cancellation up to 45 days before arrival: deposit refund minus administrative costs.
    Cancellation from 30 to 45 days before arrival: 50% of deposit refunded minus administrative costs.
    Within 30 days before arrival: full deposit is retained.
    In case of no-show or early departure, the full reservation amount is charged.
  • What are the check-in and check-out times?
    Check-in is from 16:00 and check-out is until 10:00.
    Early check-in and late check-out are subject to availability and may incur additional charges.
    Arrival after 23:00 hrs must be announced in advance.
  • Are taxes included in the price?
    Yes. All prices include tourist tax and applicable taxes according to Croatian regulations.
    There are no additional fees unless stated otherwise in the offer.
  • Is parking available?
    One parking space per apartment is provided. The property is not responsible for any vehicle damage.
  • Are pets allowed?
    Pets are not allowed.
  • How can I submit a complaint?
    Any complaints must be reported immediately during the stay.
    Written complaints must be submitted within 8 days after departure. The competent court is in Rijeka, and Croatian law applies.
  • GDPR - Collection of personal data for eVisitor registration
    Dear visitors,
    In accordance with Article 6, paragraph 1, item c) and e) of the Regulation (EU) 2016/679 of the European Parliament and Coun- cil of 27th April 2016 on the protection of individuals relating to the processing of personal data and on the free movement of such data and with the Directive 95/46/EZ being repealed, the General Data Protection Regulation (GDPR), personal data may be collected for legitimate purposes of processing and for respecting legal obligations of processing managers as well as for the purpose of performing tasks of a public interest or at execution of offcial authorities of the processing manager in the sense of obligations to provide access to the data.
    The relevant regulations of the Republic of Croatia stipulate that the provider of accommodaton services in a hospitality facility registered for providing accommodation services (i.e. tourist agency authorized by the provider of such services), is obliged to collect and record in the single system of visitor check-in and check-out eVisitor the following personal data of a person using the accommodation service (visitor/tourist):

    1. Surname and first name
    2. Place, country and date of birth
    3. Citizenship
    4. Type and identification document reference number
    5. Place of residence (temporary residence) and address
    6. Date and time of arrival, i.e. departure from the facility
    7. Sex
    8. The basis for exemption from paying the sojourn tax i.e. for the reduction of the sojourn tax payment.

    The relevant data is colected by the accommodation services provider and is processed by the providers of accommodation services in the hospitality facility, tourist boards and public authorities of the Republic of Croatia for the following legal purposes:
    1. monitoring the implementation of the obligation of registering visitor check-in and check-out by the payer (ac- commodation service provider) pursuant to the Sojourn Tax Act (OG 152/08, 59/09, 97/13, 158/13 and 30/14) and the Ordinance on the manner of keeping visitor registers and the form and content of the form of registration of visitors with the tourist board (OG 126/15);
    2. records, calculations and collection of sojourn tax pursuant to the Sojourn Tax Act (OG 152/08, 59/09, 97/13, 158/13 and 30/14) and the Customs Services Act (OG 68/13, 30/14 and 115/16);
    3. keeping a register or list of guests by the accommodation services provider and monitoring the implementation of the said obligation by the inspection authorities based on the Hospitality and Catering Industry Act (85/15 and 121/16) and Tourist Inspection Act (OG 19/14);
    4. Registration of foreigners in the Ministry of the Interior and the monitoring of the implementation of the said obligation by the inspection authority pursuant to the Aliens Act (OG 130/11, 74/13 and 69/17) and Act on Police A airs and Authorities (OG 76/09 and 92/14);
    5. keeping records of tourists by tourist boards and statistical processing and reporting pursuant to the Sojourn Tax Act (OG 152/08, 59/09, 97/13, 158/13 and 30/14) and the Act on Tourist Boards and Promotion of Croatian Tourism (OG 152/08);
    6. supervision of business of accommodaton service providers in the part related to the legality of providing registered services and compliance with taxation and other regulations on public contributions pursuant to the Customs Services Act (OG 68/13, 30/14 and 115/16), the General Tax Act (OG 115/16) and the Act on the Inspection of Road Transport and Roads (OG 22/14).

    In consideration of article 5, paragraph 4 of the Ordinance on the manner of keeping records of tourists and the form and content of the registration of tourists with the tourist board, it has been prescribed that all information in the check-in and check-out of visitors is entered based on the information listed in the identity card, that is, some other travel or other identity document, the visitor/tourist is obliged to present to the accommodation services provider such a document and provide any other information required for the data entry, not contained in such a document.
    In accordance with Article 6 of the Ordinance on the manner of keeping visitor registers and the form and content of the form of registration of visitors with the tourist board, the collected information is retained for the period of 10 years.

    Thank you for understanding.

    GDPR - Cookies

    To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

    What are cookies?
    A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

    How do we use cookies?
    za spremanje jezičnih postavki
    vrste kolačića: session, first-party
    samo web-mjesto ima pristup i kontrolu informacija vezanih uz kolačiće te ih ne ustupa trećoj strani
    kolačići se koriste isključivo u gore navedene svrhe

    How to control cookies
    You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Each of our apartments features a balcony or terrace, a fully equipped kitchen, Wi-Fi, Sat/Smart-TV, free parking, access to the swimming pool and shared barbecue area.

Reservation

+385 99 337 33 66

Special discounts for direct bookings

Villa Vistas

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